Privacy.

Who we are

CSC Innovations is a family-run media studio at 981 41st Ave E, West Fargo, ND 58078. This policy covers csc-innovations.com. Questions or requests: hello@csc-innovations.com or (651) 280-8226.

What you send us

If you use the booking form (home and Book a call pages), we receive what you type: your name, your email, the service you picked, how soon you need it, and anything you add in the notes. Phone number and business name are optional. We also record the date and time of the message. We do not store your IP address with your message.

If you call, text or email us instead, we get your number or address and whatever you tell us.

Where it goes and how long we keep it

Your message is held in a private queue at our hosting provider, Cloudflare, until we collect it. We then send it to our own email and keep a copy in our business records so we can reply, send a quote and run the project. We keep it as long as we need it for that, and for our records. Ask us to delete it at any time and we will, unless the law requires us to keep it.

Spam check

The form uses Cloudflare Turnstile to tell people from bots. When the form loads, Cloudflare checks some information from your browser and your IP address to decide. That check runs under Cloudflare's own privacy policy. We only receive a pass or fail.

Hosting and logs

The site is hosted on Cloudflare. Like any host, Cloudflare processes standard request data (IP address, browser type, pages requested) to deliver and protect the site. We do not add analytics or advertising scripts to our pages.

Cookies and stored settings

We do not set cookies. The site saves small settings in your browser, on your device only: whether you turned the sound on or off, whether you have already seen the opening animation this visit, and, only on preview copies of the site, which type pairing you picked. Clearing your browser data removes them. Cloudflare may use its own storage for the spam check.

What we never do

We do not sell, rent or trade your information. We share it only with the services that help us run the business (our host, our email and, if you become a client, the tools and payment processor used for your project) and when the law requires it.

Your choices

You can ask us to show you, correct or delete what we have about you. Email hello@csc-innovations.com and we will answer within a reasonable time.

Children

This site is for businesses. It is not meant for children under 13 and we do not knowingly collect their information.

Changes

If we change this policy, the new version goes on this page with a new date. See also our Terms.